Frequently Asked Questions

What resolution should I run?

That is a personal decision and is based on a few factors. The screen size of the monitor, the type of productivity you need and your own comfort. The higher the resolution, the smaller the elements (icons, fonts, gadgets and borders) will appear on the screen. A higher resolution screen makes everything proportionately smaller, allowing more things (open group windows) on the screen at one time. It also allows a wider view of the work without scrolling. However, on a small screen, this may not be comfortable, and it is important to avoid eyestrain and headaches. Please find the recommended resolutions for your V7 monitor in the Products section. 


Are there any graphics cards that are not compatible with V7 LC displays?

The picture may flicker if the LCDs are driven with a Geforce 2 or Geforce 3. It is also possible that "mode not support" appears, although the resolution is at 1280 x 1024. In this case, please contact the graphics card manufacturer.


Why do LCDs have pixel failures?

A pixel or picture element, is composed of three sub-pixels in the primary colors of red, green and blue. At each pixel position in an AMLCD (active matrix liquid crystal display) flat screen monitor, three cells of liquid crystal material form the red, green and blue sub-pixels that together allow the full range of colors to be displayed. Individual transistors are arranged in an array on the rear glass to control each sub-pixel. An anomaly on any one of these individual transistors will cause a bright or dark pixel to appear.

Until now it has not been possible to produce any LCDs without pixel failures. The ISO 13406 therefore describes certain limits for LCDs. Please find the limits for each V7 LCD in its product description.


I'm trying to load the correct driver for my flat panel monitor, but it isn´t working. I get a message saying I need a disk.

You can use the generic plug and play monitor driver (a.k.a.INF file) but need to set the resolution to 1024x768 at 70hz.


My monitor has two faint horizontal lines that are visible at any resolution.

This is an intrinsic characteristic of aperture grille CRTs. This CRT technology is unique in its construction in that it has an aperture grille rather than the conventional shadow mask. The aperture grille is comprised of a frame with hundreds of very fine wires strung vertically. This grille guides the electron beams so they hit the proper color phosphors, arranged in vertical stripes. The line you see is the shadow cast by what is called a damper wire. This wire is used to provide structural support for the aperture grille. There is one wire on 15-inch and smaller tubes and two wires on 17-inch and larger, the second being one-third the way from the top edge.


Why do the characters in the corner of the screen look fuzzy?

Because CRTs are not perfectly spherical and the electron gun is not located at the end of the overload described by the surface of the CRT the focus on the screen will not be uniform. Circuitry in the monitor or the design of the CRT compensate for some of this variance. The monitor is adjusted so that the focus is best in an area around the center. 


When I have a white background up, such as in a word processors, some areas of the screen are a little darker than the center. Is my monitor bad?

The monitor is not bad. The electron beams pass through either a shadow mask or aperture grille, which aims them at proper phosphor color. In high resolution displays, these beams are focused to a fine point and are slightly smaller than the opening through which they must pass. Nearer to the edges of the tube, the beams may not pass through the exact center of the opening, and part of the beam is blocked. This is called eclipsing. The result is that less beam area strikes the phosphor and the illumination there is less than that at or near the center of the CRT. This is not an uncommon situation and the term used is brightness uniformity. Up to 30 percent less illumination than the central area is considered acceptable. Brightness uniformity should not be confused with purity, as discussed earlier.